Quarranteed

COMMITMENTS AT ONNCOM.COM

At Onncom.com, customers can shop with complete confidence. We are committed to and guarantee:
✅ 100% Genuine Manufacturer Warranty
✅ 100% USA Import Quality Standards
✅ 200% Money-Back Guarantee if we fail to meet our commitments

All products are exactly as advertised, including full accessories inside the original box (Fullbox).

If the received product does not match the advertised information or order details, customers are fully protected with one of two solutions:

1. Return & Exchange – Receive a replacement product that meets the original order requirements.
2. Return & Full Refund – Get a 100% refund.

1. 100% Genuine Imports from the USA

We guarantee that all products are authentic and sourced directly from the USA. If any product is found to be inauthentic, we offer a 200% refund.

2. 1-for-1 Warranty Exchange

• If a product fails within 10 days of use, we will provide a brand-new replacement.
• Additionally, we offer hassle-free returns if customers change their minds.

3. Return Policy

For Products in Vietnam

• Return within 10 days from the order date (excluding shipping time).
• If the customer is not satisfied for any reason, they can return the product.
• A 20% return fee applies.
• The product must be in its original condition, undamaged, with complete packaging, catalog, accessories, warranty card, and order documents.

For Products Shipped from the USA

• Return within 30 days from the order date (excluding shipping time).
• If the customer is not satisfied or changes their mind, they can return the product.
• A 20% return fee applies.
• The product must be in its original condition, undamaged, with complete packaging, catalog, accessories, warranty card, and order documents.

Free Return Conditions

• Customers must cover the shipping fee from Vietnam to the USA.
• The original invoice must be provided.

4. Shipping Policy

Guaranteed Delivery: 7 - 20 Days

• If the delivery exceeds 30 days, service fees are waived.

Free Shipping

• Free delivery within city areas.

5. Lowest Price Guarantee – Price Match Policy

We guarantee the best market prices. If customers find a lower price, we will beat that price, provided that:

• The product is 100% authentic.
• The product includes official manufacturer warranty.
• The product is brand new, with all original accessories.
• The product is in stock at the competitor’s store.

• We offer a 200,000 VND discount for first-time customers.
• The minimum order value must be 2,000,000 VND.
• Customers must register their information to claim the offer.

Note: This promotion is limited to one use per account, household, and address. Onncom.com reserves the right to cancel any voucher if fraudulent activity is suspected.